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(More customer reviews)I have a Toshiba A-665-S6054 laptop. It came with 4 GB RAM (2 2GB modules). I wanted to upgrade to 8 GB RAM. The Patriot 4 GB RAM module was the most reasonably priced memory stick. Since Amazon had free shipping, I thought I would order one to test compatibility. I saw some online comments stating that some Toshiba laptops were finicky about RAM. When I replaced one of the 2 GB OEM modules with the Patriot 4 GB module, it worked very well. My computer immediately saw 6 GB of RAM and was working faster using the more resource-consuming programs. I therefore ordered another Patriot module. I replaced the second 2 GB OEM module with the Patriot 4 GB one and the computer refused to boot up. I requested a replacement. Amazon's customer service was quick to respond. They sent out another module and e-mailed me a prepaid label to ship the old one back via UPS. The new module came quickly. I installed it in the computer and unfortunately had the same problem--no booting up. I decided to give it one more try and asked for another exchange. With no hassle at all, Amazon repeated the easy return process and this time sent the replacement memory via one day UPS air, at no cost to me. The third Patriot memory stick worked like a charm. My conclusion is that if you are willing to go through this process and risk initial problems, then the Patriot memory is a bargain compared to the competition which costs much more for 8 GB memory. I also contacted Patriot to ask whether there was a compatibility issue while I was going through the multiple exchange process. They said no, but were also very willing to make good if I had continuing problems. I was impressed with Amazon's quick response and good customer service. Even though the hassle of having to make two exchanges was a pain, I feel that I got a bargain for a significant memory upgrade. It was worth it. My Toshiba laptop is running great with the Patriot RAM.
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